Delete your AutoPing account
This page explains how to delete your account in the AutoPing: Car Listing Alerts app (developer: UAB Unblockify / ScrapeUnblocker) and what happens to your data.
Option 1: delete it in the app (immediate)
- Open the AutoPing app and sign in.
- Go to the Settings tab.
- Scroll to the bottom and tap Delete Account.
- Confirm with Delete.
Your account and its data are deleted right away.
Option 2: request deletion by email (without the app)
Send an email to info@scrapeunblocker.com with the subject "AutoPing account deletion request" from the email address you use to sign in to AutoPing.
If you signed in with Apple and used "Hide My Email", send the request from the Apple ID address or include the relay address shown in your Apple ID settings. We delete the account and all associated data within 30 days and confirm by email.
Email a deletion requestWhat is deleted
- Your account record: email address, sign-in identifier, language, time zone and notification schedule.
- All your search filters (makes, models, prices, years, mileage, fuel types, portals).
- Your notification history (the car listings matched to you).
- Your push notification token, so the app can no longer send notifications to your device.
What is kept, and for how long
| Data | Why it is kept | Retention |
|---|---|---|
| Encrypted database backups | Disaster recovery; deleted data disappears from them automatically | Up to 7 days |
| Server logs (may contain IP address) | Security and troubleshooting | Up to 7 days |
| Sign-in record at our authentication provider (Auth0) | Removed when you request deletion by email (Option 2) | Up to 30 days after the request |
| Subscription purchase records | Held by Google Play / Apple App Store and our billing provider RevenueCat for tax and accounting obligations | As required by law (generally up to 10 years) |
| Anonymous app usage statistics (Firebase Analytics) | Not linked to your account email | Up to 14 months |
Deleting your account does not cancel an active PRO subscription. Cancel it in Google Play (Payments & subscriptions) or in your Apple ID subscription settings.
Questions
Contact us at info@scrapeunblocker.com. See also our Privacy Policy.